Terms and
Conditions, Please Read Carefully.
3 Day Notice: Service Order
Forms shall be submitted 3 Days (or more) prior to the moving
date. No Sunday or
Holiday moves without prior approval, call Dispatching: (704)
604-8541 or (800) 644-9211 Ext. 701
Rate Overview: 2 Workers/Movers
(Network Service Providers) for $270.00 covers the first 4
hours. $40.00 for each additional hour. Workers/Movers may charge
Overtime Rates past 8 hours of service (time and a 1/2).
Cancellation
Fee: $110 deductible, from the
customers "Down
Payment/Deposit".
Refunds: There is no refund of the initial broker fee deposit of $110, however in the event of a "No-Show", a full refund will be issued.
Chargebacks:
Credit Card Reversal and or unable to collect on Payments for
services rendered shall be reported to the following outside
services for collections: Collection Agency, Recovery Agency, Credit
Bureau, Small Claims Court. Workers: Moving Service
Providers (Contractor and or Sub-Contractor) provide
Loading and or Unloading Services for Customers with Moving Vehicles
(Rental Moving Vehicles, Moving Truck, Moving Van, Moving
Pod, Moving Trailer, Moving Crates, Moving
Container), including Self Storage Bins, Storage Facility
and Special Moving Request. Workers may assist with the
disassembly and re-assembly of Bedroom Sets, and the Disconnection
and Reconnection of Washers and Dryers (Gas Appliances Not
Included).
Travel: No Travel
Charge ... Click
on "Find Providers" to
see a list of our Moving Service Providers near your
area. If your service area is questionable call
877-350-7393
Items over 300 pounds: Shall be listed
in the "Special Instructions Box" on the Service Order Form and
pre-approved by the company. Items over 300 pounds may not be
moved if they are not listed and or pre-approved.
Supplies and Equipment: The Customer
shall provide the proper equipment and or supplies (Dollies,
Boxes, Pads, Tie Down Straps, Rope, Etc.) needed to facilitate the
move. Moving equipment and or supplies are generally available
from the Rental Truck facility. The
customer shall be liable for providing and driving all moving
vehicles.
Damage
Claims: The Company shall be
liable for damage to items which are "Dropped" by the Workers
(Moving Service Provider) during the use service. No
other damage claims will be awarded and or processed. Items, Objects
and or Appliances which are damaged by being "Dropped" by the
workers (Moving Service Providers) will have a "Replacement and or
Repair" value of $0.60 (cents) per/pound. Please note, that
most Home Owners or Renter's Insurance Policies cover damage to
Items, Objects, and Appliances while being relocated by the Owner of
said Items, Objects, and Appliances via. Rental Moving
Vehicle.